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Privacy Policy

This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, subscribe to our newsletter, purchase products, register as a member, read blogs, or engage with audio/music content. By accessing or using this website, you agree to this policy.

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​We may update this policy occasionally. The latest version will always be posted here with the effective date. We encourage you to review it periodically.

Information we collect

We may collect the following information:

 

  • Personal Information:

     

    • Name, email address, billing/shipping address, phone number

    • Payment details (processed securely via third-party processors)

     

  • Account Information:

     

    • Member login credentials (name, email, profile details)

     

  • Activity Data:

     

    • Pages visited, time spent on site, products viewed or purchased, and interactions with audio/music content

     

  • Device Information:

     

    • IP address, browser type, device type, operating system

     

How we use your information

We use your information to:

 

  • Process and fulfill orders

  • Send newsletters, updates, and promotional offers (with your consent)

  • Provide customer support and respond to inquiries

  • Customize your experience and recommend relevant content

  • Improve site functionality and performance

  • Ensure compliance with legal obligations

Cookies and traffic

We use cookies and similar tracking technologies to enhance your user experience. You can adjust your browser settings to manage cookie preferences. Note that disabling cookies may affect some site functionality.

Sharing of Information

We do not sell or rent your personal data. We may share information with:

 

  • Service providers (e.g. payment processors, email platforms) to perform essential business functions

  • Legal authorities if required by law or to protect rights and safety

 

 

All third parties are bound by strict confidentiality agreements and may only use data to perform specified services.

Data Security

​We use secure protocols and tools to protect your personal data. While we strive to safeguard all information, no system is 100% secure. Please take precautions to protect your information.

Email communications

If you opt in to our mailing list, you may receive emails about new products, blog posts, audio content, or events. You may unsubscribe at any time using the link at the bottom of our emails.

Your rights

You may:

 

  • Request access to the personal data we hold

  • Request correction or deletion of your information

  • Opt out of non-essential communications

 

 

To exercise your rights, contact us at EQ@EmpressQuamine.com

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